Industrial Door FAQs
At Bluseal Doors, we know choosing and maintaining the right industrial or commercial door can raise a lot of questions. From installation and servicing to safety, compliance, and day-to-day operation, it’s important to have clear answers you can rely on. That’s why we’ve put together this FAQ page – to cover the most common questions our customers ask and to give you straightforward guidance. If you can’t find what you’re looking for, our team is always just a call away.
Hinged Door FAQs
What is the ‘clear opening width’?
What is the structural opening width and height?
The structural opening width and height is the size of the gap any persons/ objects can pass through freely when the door is opened fully. However, the effective clear opening width takes into consideration the ironmongery/hardware on your door.
How do I measure the structural opening for a door?
When sizing up your door you should always measure the width and height from at least 3 different points within the aperture. Sometimes you may find your structural opening is not perfectly square. The width at the top and bottom may differ slightly, or the height may vary from one side to another. If this is the case, you should quote the smallest measurements. If there is a significant difference, please inform the sales team when requesting a quote. At Bluseal, we will take your structural opening size and remove the tolerance in house. When requesting a quotation from us, you must always state the structural opening size only and never take the tolerance off yourself.
What do I measure if I’m replacing an existing door?
When replacing an existing door, you must always request a quotation using the structural opening size only. You should never use the measurements of the existing door that is already installed as this is not an accurate and reliable measurement. If the previous door you are replacing is a Bluseal door, you can provide the serial number to our sales team who will be able to advise the previous sizing, you can locate this in the jamb of the door.
How to hand a door correctly
Here’s how to work it out for a single door:
- Stand on the side where you pull the door towards you.
- Open the door.
- Look at which side the hinges are on.
- Hinges on the left = Left-Hand Door.
- Hinges on the right = Right-Hand Door.
Steel Door FAQs
What is the ‘clear opening width’?
What is the structural opening width and height?
The effective clear opening width and height is the size of the gap any persons/ objects can pass through freely when the door is opened fully. However, the effective clear opening width takes into consideration the ironmongery/hardware on your door.
How do I measure the structural opening for a Steel door?
When sizing up your door you should always measure the width and height from at least 3 different points within the aperture. Sometimes you may find your structural opening is not perfectly square. The width at the top and bottom may differ slightly, or the height may vary from one side to another. If this is the case, you should quote the smallest measurements. If there is a significant difference, please inform the sales team when requesting a quote. At Bluseal, we will take your structural opening size and remove the tolerance in house. When requesting a quotation from us, you must always state the structural opening size only and never take the tolerance off yourself.
What do I measure if I’m replacing an existing door?
When replacing an existing door, you must always request a quotation using the structural opening size only. You should never use the measurements of the existing door that is already installed as this is not an accurate and reliable measurement. If the previous door you are replacing is a Bluseal door, you can provide the serial number to our sales team who will be able to advise the previous sizing, you can locate this in the jamb of the door.
How to hand a door correctly
Here’s how to work it out for a single door:
- Stand on the side where you pull the door towards you.
- Open the door.
- Look at which side the hinges are on.
- Hinges on the left = Left-Hand Door.
- Hinges on the right = Right-Hand Door.
Installation FAQs
Can I install doors myself?
Installing an industrial door yourself requires precise measurement, proper tools, and careful alignment. Follow the manufacturer’s instructions, secure all fittings, and test functionality to ensure smooth operation and safety compliance. We recommend ‘Bluseal Install’ for a guaranteed finish.
Which doors include Install within the quote?
Our industrial doors are priced to include installation as standard within the quote:
Rapid Rise, Sectional, Roller Shutter, Dock Shelter, Fire Shutter, Clean Room, Dock Shelter, Dock, levellers, Dock House.
What happens If i need spare parts?
Use the “Identify My Parts” feature on Spares.blusealdoors.com to quickly find the right spare parts for your Bluseal door, ensuring accurate replacements and seamless maintenance with minimal downtime.
Go to Spares Website
Maintenance and Service Contract FAQs
What happens if my doors are within 12 month warrenty?
All new doors come with a standard 12 month warranty based on “fair wear and tear”. Should you have any door issues within that warranty period then Bluseal’s maintenance teams can respond quickly and get the door working again with as little disruption as possible to your production.
What happens after I have purchased?
Once you have made payment for your Service Plan, we will send you a confirmation by email. This will include your agreement number, and details of the plan you have purchased. You can then book in for a service when it is due, advising your nearest centre that you have a Service Plan, for which they can take payment from us, when it gets to that stage.
I have a used door; can I still buy a Service Plan?
Yes. There are service plans available, specifically for used doors. However, what’s included is slightly different from new door plans.
I live outside UK mainland and Northern Ireland, can I buy a Service Plan?
How can I cancel the plan?
You can cancel your service plan within 14 days of purchasing the plan as long as no work has been carried out.
If you decide to cancel your service plan, please contact our Install team by email at: install@blusealdoors.com
Alternatively, if you would like to contact our customer services department by telephone, or letter, please do so by using the details on our Contact Us section of this website.
You may wish to keep a copy of your cancellation notification for your own records. If you send us your cancellation notice by e-mail or by post, then your cancellation is effective from the date you sent us the e-mail or posted the letter to us.
Transport and Delivery FAQs
What are your opening times for collections?
We are open 8am-5pm Monday – Thursday and 8am-4pm on Friday for collections from our factory in Worcester.
What time will my order be delivered?
Depending on the delivery service purchased, our delivery times can vary. If your order is being delivered by one of our own vehicles, deliveries are usually made between 8am and 2pm and are often done in the morning.
If your order is being delivered by a pallet network or parcel service, unless a timed service is previously agreed, you can expect delivery between 8am and 5pm.
Do I need a forklift for delivery?
The majority of our door and metal fabrication orders do require a forklift for offloading at the delivery point. Some small orders may be offloaded by hand, but if you need clarification on this please get in contact with our Transport Department.
How will my order be packaged?
Our metal fabrication ordered are usually palletised on either a 3 metre or 3.6 metre pallet, dependant on the order size. Personnel and Hinged doors are usually delivered on pallets. Our sliding doors are delivered on pallets if they are small, but larger doors may be delivered loose.
How do I get proof of my delivery?
You can get a proof of delivery by contacting our transport department on transport@blusealdoors.com and we will be happy to get this for you. Please be aware that parcel couriers may not ask for a physical signature for delivery of some items.
Call now for more information
0845 00 66 777